Email & online accounts
Help managing email, social media accounts, and pen pal sites so your loved one can keep up with messages, profiles, and the people who matter to them.
Communication &
everyday help.
The everyday tasks don’t stop. We help your loved one manage online accounts, communicate, and get things done—even when they can’t go online themselves.
Support your loved one →A helping hand for the details.
From email and social media to pen pal sites, court documents, and more, tell us what your loved one needs help with.
Typing & correspondence
Typing letters, preparing messages, organizing written material, and turning handwritten ideas into clear, readable documents.
Research & everyday questions
Finding useful information, looking into practical questions, and gathering resources your loved one cannot easily access themselves.
Court documents & paperwork
Help finding, typing, formatting, and organizing court documents and other paperwork so information is easier to review and understand.
Photo editing
Help editing photos and preparing images for the way your loved one wants to use or share them.
Organization & ongoing help
Keeping track of account information, organizing requests, and helping with everyday online tasks that are difficult to handle from inside.
A LITTLE SUPPORT, INCLUDED
Meet Ask Lucy.
Every order includes one free Ask Lucy question for your loved one—an opportunity to ask about mental health, reentry, physical well-being, emotional well-being, and the everyday challenges of staying hopeful and moving forward.
What could they ask?
- How can I manage stress and feel more grounded?
- What can I do now to prepare for reentry?
- How can I build healthier everyday habits?
- How can I stay connected with the people I care about?
One free question with every order.
Start with what they need.
- Connect with your loved one.Find their existing Inmate Scribes profile or add a connection.
- Add credits for their requests.Choose a package and review the price and credits before paying.
- They tell us how we can help.Requests guide the work, with one free Ask Lucy question included in every order.
Already connected? Open your account. Have a question about a service? Contact us.